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How ajaibb88 Handles Your Personal Data

This privacy policy covers what information we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we protect it. Availability of our services depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyNo third-party data saleCookie controls availableRight to access your data
ajaibb88 How ajaibb88 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how we hold your data, want to request a copy of what we have on file, or need to correct an error in your account details, our support team can help. Reach us through live chat, email or the in-app message centre and we will direct your request to the right team.

Live Chat Open the chat widget from any page in the lobby. A support agent will handle your data or privacy question directly from there.
Email Support Send your privacy or data request to our support email address. Include your registered account name so we can locate your record quickly.
In-App Message Log in, go to your account settings, and use the message centre to raise a privacy request. We respond to data queries through the same thread.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your account login is protected by a one-time password sent to your registered contact, so even if your device is shared, no one else can access your session. Cookie settings are adjustable from your browser or device — you can limit non-essential cookies at any time without affecting your account access or payment flow through DANA, OVO or GoPay.

Encryption in Transit

All data moving between your device and our servers is encrypted. This applies to account logins, wallet connections and any personal details you submit.

Cookie Controls

We use essential cookies to keep your session active and optional analytics cookies to improve the lobby. You can adjust non-essential cookie preferences in your browser settings.

Data Retention Policy

We keep your account data while your account is open. After closure, we anonymise or delete records within our defined retention window, except where law requires otherwise.

Access and Correction Rights

You can request a copy of the data we hold on your account or ask us to correct inaccurate details. Submit your request through live chat or email and we will respond within a reasonable period.

Common Questions About Your Privacy Rights

Below are the questions we receive most often about how ajaibb88 handles personal data, wallet information and account activity. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details and the e-wallet reference you connect — DANA, OVO or GoPay. We also log device type and session timestamps to protect your account from unauthorised access.

We share only the minimum data needed to complete a transaction with your wallet provider. We do not sell or share full wallet credentials with unrelated third parties under any circumstances.

Send a data access request through live chat, email or the in-app message centre. Include your registered account name and we will locate your record and respond within a reasonable timeframe.

Yes. After you close your account, we anonymise or delete personal data within our retention schedule. Some records may be kept where required by applicable law or financial compliance obligations.

Essential cookies keep your session active and secure. Optional analytics cookies help us improve the lobby experience. You can disable non-essential cookies in your browser settings without affecting your payment flow.

Log in and go to your account settings to update basic details, or contact support through live chat or email if the field is locked. We will verify and correct the record as needed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.